Powering a Brighter Future
The Program Assistance Center (PAC) works directly with eligible utility customers with plans and programs to catch up on past-due energy bills. We can also connect you with other programs and services to help you become self-sufficient.
PAC is based in Jackson County and proudly serves the entire state of Michigan. We partner with utility providers statewide as part of the Michigan Energy Assistance Program.
Apply online!
Or contact our call center:
(517) 741-0202 Monday - Thursday 8 a.m. to 5 p.m., Friday 8 a.m. to 2 p.m.
You can also call 2-1-1 anytime 24 hours a day, 7 days a week
BY THE NUMBERS
THE IMPACT
Virginia* had lost her son and was caring for her young grandchildren. Grieving and navigating a new reality, even a simple task like applying for help through PAC was overwhelming. PAC provided Virginia with in-person, one-on-one help to complete the application—and PAC staff entertained her grandkids during the process. Virginia was ultimately enrolled, ensuring they received the utility assistance the needed.
*Name changed for privacy